Smudge Free Window and Cleaning Services.
Your Doorway to a Better Looking Place

Questions and Answers

Here are some interesting things to know about how we feel about our service and what our motives are. Some questions have been asked and we were happy to answer them.

Why does your work stand out from others who do what you do?
Because we take special care to clean the screens when we do windows and wipe out all window seals. It is included in all window jobs. We also use a powermate attachment with our extraction machines which allows us to pull up dirt and grease buried deep in the carpet fibers.

What do you like most about your job?
We enjoy leaving a job smudge free and pleases the customer, as well as gaining a continuous client.

What questions do customers most commonly ask you? What's your answer?
Are you a full fledge cleaning company? We say yes.

If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
How much cleaning your windows twice a year at least, can brighten up your whole house.

Do you have a favorite story from your work?
We just realized we are also very good at cleaning chandeliers!

What do you wish customers knew about you or your profession?
Me and my partner have been in the business over 20 years

What advice do you have for a customer looking to hire a provider like you?
Never allow a contractor to just give you a price over the phone, it is best to get to know each other as well as what are the ins and outs of each particular job.

How did you decide to get in your line of work?
My partner suggested me to start a full fledge cleaning business, instead of just starting a window washing company, because the flexibility would make me more in demand.

What are your most common types of jobs?
Carpet, window washing, office cleaning, construction clean-up.

Tell us about a recent job you did that you are particularly proud of.
I just removed egg off a house in Bolingbrook after some high school kids had pulled a prank, and the client was quite relieved that i was able to remove it from the siding of their house.

Do you do any sort of continuing education to stay up on the latest developments in your field?
I continue to read the handy man books and take seminars from time to time

What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
Not sure yet.

Do you have a complicated pricing system for your service?
Pretty much a traditional way of pricing things

If you were advising someone who wanted to get into your profession, what would you suggest?
To train with a very experienced janitorial specialist for a period of time and learn the needed skills before starting their own business

What is most important in retaining customers?
Being upfront and honest, being personalble, and doing a quality job.